🚚 Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully before placing an order.


1ī¸âƒŖ Delivery Charges
  • Inside Dhaka City: ā§ŗ 80

  • Outside Dhaka: ā§ŗ 130

Cash on Delivery (COD) is available.

In some cases, the authority reserves the right to request advance payment via bKash before confirming the order.


2ī¸âƒŖ Delivery Time

We do not have our own delivery personnel. We use trusted third-party courier services such as:

  • Pathao Courier

  • Steadfast Courier

Estimated Delivery Time:

  • Dhaka City: 1–2 working days

  • Outside Dhaka: 2–4 working days

Please note that delivery time may vary due to weather conditions, public holidays, or courier-related delays.


3ī¸âƒŖ Order Confirmation Process

After placing your order:

  • Our team may contact you via phone to confirm the order.

  • Please keep your mobile phone active.

  • If the delivery agent calls, kindly receive the parcel on time.


4ī¸âƒŖ Important Instructions During Delivery

Since we use third-party courier services:

  • Please check the product in front of the delivery person.

  • If you receive a wrong, damaged, or incomplete product, inform us immediately while the delivery person is present.

📞 Contact Number: +880 1810-112765
🕒 Support Time: 10:00 AM – 8:00 PM

After the delivery agent leaves, return or replacement becomes difficult to process.


5ī¸âƒŖ After Opening the Parcel

If you find any manufacturing defect or issue after opening the parcel:

  • We will provide free replacement or refund.

  • The product must be returned to us for verification.


6ī¸âƒŖ Return Policy Conditions
  • If the product has a valid defect → Free replacement or refund.

  • If the customer refuses delivery without valid reason → Delivery charge must be paid.

  • If the product is returned due to personal preference (e.g., “did not like it”) → Delivery charge is non-refundable.


āĻĒā§āϰāĻŋāϝāĻŧ āĻ—ā§āϰāĻžāĻšāĻ•, āφāĻŽāĻžāĻĻ⧇āϰ āĻĨ⧇āϕ⧇ āϕ⧇āύāĻžāĻ•āĻžāϟāĻž āĻ•āϰāĻžāϰ āϜāĻ¨ā§āϝ āϧāĻ¨ā§āϝāĻŦāĻžāĻĻāĨ¤ āĻ…āύ⧁āĻ—ā§āϰāĻš āĻ•āϰ⧇ āĻ…āĻ°ā§āĻĄāĻžāϰ āĻ•āϰāĻžāϰ āφāϗ⧇ āφāĻŽāĻžāĻĻ⧇āϰ āĻļāĻŋāĻĒāĻŋāĻ‚ āύ⧀āϤāĻŋāĻŽāĻžāϞāĻž āĻĒāĻĄāĻŧ⧇ āύāĻŋāύāĨ¤


1ī¸âƒŖ āĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋ āϚāĻžāĻ°ā§āϜ

  • āĻĸāĻžāĻ•āĻž āϏāĻŋāϟāĻŋāϰ āĻŽāĻ§ā§āϝ⧇: ā§Žā§Ļ āϟāĻžāĻ•āĻž

  • āĻĸāĻžāĻ•āĻžāϰ āĻŦāĻžāχāϰ⧇: ā§§ā§Šā§Ļ āϟāĻžāĻ•āĻž

āĻ•ā§āϝāĻžāĻļ āĻ…āύ āĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋ āϏ⧁āĻŦāĻŋāϧāĻž āϰāϝāĻŧ⧇āϛ⧇āĨ¤

āĻĒā§āĻ°ā§Ÿā§‹āϜāύ⧇ āĻ•āĻ°ā§āϤ⧃āĻĒāĻ•ā§āώ āĻ…āĻ°ā§āĻĄāĻžāϰ āύāĻŋāĻļā§āϚāĻŋāϤ āĻ•āϰāĻžāϰ āφāϗ⧇ bKash āĻāϰ āĻŽāĻžāĻ§ā§āϝāĻŽā§‡ āĻ…āĻ—ā§āϰāĻŋāĻŽ āϟāĻžāĻ•āĻž āύ⧇āĻ“āϝāĻŧāĻžāϰ āĻ…āϧāĻŋāĻ•āĻžāϰ āϏāĻ‚āϰāĻ•ā§āώāĻŖ āĻ•āϰ⧇āĨ¤


2ī¸âƒŖ āĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋ āϏāĻŽāϝāĻŧ

āφāĻŽāĻžāĻĻ⧇āϰ āύāĻŋāϜāĻ¸ā§āĻŦ āĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋ āĻŽā§āϝāĻžāύ āύ⧇āχāĨ¤ āφāĻŽāϰāĻž āĻĨāĻžāĻ°ā§āĻĄ āĻĒāĻžāĻ°ā§āϟāĻŋ āϕ⧁āϰāĻŋāϝāĻŧāĻžāϰ āĻŦā§āϝāĻŦāĻšāĻžāϰ āĻ•āϰāĻŋ āϝ⧇āĻŽāύ:

  • Pathao Courier

  • Steadfast Courier

āĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋ āϏāĻŽāϝāĻŧ:

  • āĻĸāĻžāĻ•āĻž āϏāĻŋāϟāĻŋ: ā§§â€“ā§¨ āĻ•āĻžāĻ°ā§āϝāĻĻāĻŋāĻŦāϏ

  • āĻĸāĻžāĻ•āĻžāϰ āĻŦāĻžāχāϰ⧇: ā§¨â€“ā§Ē āĻ•āĻžāĻ°ā§āϝāĻĻāĻŋāĻŦāϏ

āφāĻŦāĻšāĻžāĻ“āϝāĻŧāĻž, āϏāϰāĻ•āĻžāϰāĻŋ āϛ⧁āϟāĻŋ āĻŦāĻž āϕ⧁āϰāĻŋāϝāĻŧāĻžāϰ āϏāĻŽāĻ¸ā§āϝāĻžāϰ āĻ•āĻžāϰāϪ⧇ āϏāĻŽāϝāĻŧ āĻĒāϰāĻŋāĻŦāĻ°ā§āϤāĻŋāϤ āĻšāϤ⧇ āĻĒāĻžāϰ⧇āĨ¤


3ī¸âƒŖāĻ…āĻ°ā§āĻĄāĻžāϰ āύāĻŋāĻļā§āϚāĻŋāϤāĻ•āϰāĻŖ
  • āĻ…āĻ°ā§āĻĄāĻžāϰ⧇āϰ āĻĒāϰ āφāĻŽāĻžāĻĻ⧇āϰ āϟāĻŋāĻŽ āĻĢā§‹āύ⧇ āϝ⧋āĻ—āĻžāϝ⧋āĻ— āĻ•āϰāϤ⧇ āĻĒāĻžāϰ⧇

  • āĻ…āύ⧁āĻ—ā§āϰāĻš āĻ•āϰ⧇ āĻŽā§‹āĻŦāĻžāχāϞ āϏāϚāϞ āϰāĻžāϖ⧁āύ

  • āĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋ āĻŽā§āϝāĻžāύ āĻ•āϞ āĻ•āϰāϞ⧇ āĻĻā§āϰ⧁āϤ āϰāĻŋāϏāĻŋāĻ­ āĻ•āϰ⧁āύ


4ī¸âƒŖāĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋ āϏāĻŽāϝāĻŧ āĻ•āϰāĻŖā§€āϝāĻŧ
  • āĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋ āĻŽā§āϝāĻžāύ⧇āϰ āϏāĻžāĻŽāύ⧇ āĻĒāĻŖā§āϝ āĻšā§‡āĻ• āĻ•āϰ⧁āύ

  • āϭ⧁āϞ, āĻ•ā§āώāϤāĻŋāĻ—ā§āϰāĻ¸ā§āϤ āĻŦāĻž āĻ…āϏāĻŽā§āĻĒā§‚āĻ°ā§āĻŖ āĻĒāĻŖā§āϝ āĻĒ⧇āϞ⧇ āϏāĻžāĻĨ⧇ āϏāĻžāĻĨ⧇ āϜāĻžāύāĻžāύ

📞 āϝ⧋āĻ—āĻžāϝ⧋āĻ—: +880 1810-112765
🕒 āϏāĻŽā§Ÿ: āϏāĻ•āĻžāϞ ā§§ā§ĻāϟāĻž – āϰāĻžāϤ ā§ŽāϟāĻž

āĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋ āĻŽā§āϝāĻžāύ āϚāϞ⧇ āϗ⧇āϞ⧇ āϰāĻŋāϟāĻžāĻ°ā§āύ āĻŦāĻž āĻĒāϰāĻŋāĻŦāĻ°ā§āϤāύ āϜāϟāĻŋāϞ āĻšāϝāĻŧ⧇ āϝāĻžāϝāĻŧāĨ¤


5ī¸âƒŖ āĻĒāĻžāĻ°ā§āϏ⧇āϞ āĻ–ā§‹āϞāĻžāϰ āĻĒāϰ āϏāĻŽāĻ¸ā§āϝāĻž āĻšāϞ⧇

āϝāĻĻāĻŋ āϕ⧋āύ⧋ āĻ¤ā§āϰ⧁āϟāĻŋ āĻĒāĻžāĻ“āϝāĻŧāĻž āϝāĻžāϝāĻŧ:

  • āĻĢā§āϰāĻŋ āϰāĻŋāĻĒā§āϞ⧇āϏāĻŽā§‡āĻ¨ā§āϟ āĻŦāĻž āϰāĻŋāĻĢāĻžāĻ¨ā§āĻĄ āĻĒā§āϰāĻĻāĻžāύ āĻ•āϰāĻž āĻšāĻŦ⧇

  • āĻĒāĻŖā§āϝāϟāĻŋ āφāĻŽāĻžāĻĻ⧇āϰ āĻ•āĻžāϛ⧇ āϰāĻŋāϟāĻžāĻ°ā§āύ āĻ•āϰāϤ⧇ āĻšāĻŦ⧇


6ī¸âƒŖ āϰāĻŋāϟāĻžāĻ°ā§āύ āĻļāĻ°ā§āϤāĻžāĻŦāϞ⧀

  • āĻ¤ā§āϰ⧁āϟāĻŋ āĻĨāĻžāĻ•āϞ⧇ → āĻĢā§āϰāĻŋ āϰāĻŋāĻĒā§āϞ⧇āϏ / āϰāĻŋāĻĢāĻžāĻ¨ā§āĻĄ

  • āĻ…āĻ•āĻžāϰāϪ⧇ āϰāĻŋāϟāĻžāĻ°ā§āύ → āĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋ āϚāĻžāĻ°ā§āϜ āĻĒā§āϰāϝ⧋āĻœā§āϝ

  • āĻĒāĻŖā§āϝ āĻĒāĻ›āĻ¨ā§āĻĻ āύāĻž āĻšāϞ⧇ → āĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋ āϚāĻžāĻ°ā§āϜ āĻĢ⧇āϰāϤāϝ⧋āĻ—ā§āϝ āύāϝāĻŧ